Shipping policy

Shipping Policy

DT Pet Nutrition – Shipping Policy

We currently deliver within Singapore only.

Delivery Schedule

  • Fresh meals are cooked in small batches and delivered on scheduled delivery days.
  • You will receive an order confirmation and delivery timeframe after payment.

Delivery Fees

  • Free delivery for orders above $80.
  • A delivery fee applies for smaller orders (shown at checkout).

Packaging

All meals are:

  • Vacuum sealed
  • Packed in insulated thermal bags
  • Delivered chilled

Please refrigerate or freeze meals immediately upon receipt.

Missed Deliveries

If no one is available to receive the delivery:

  • The courier may leave the package at your door.
  • DT Pet Nutrition is not responsible for food safety if meals are left unrefrigerated for extended periods.

Address Changes

Please inform us of any address changes at least 48 hours before delivery.